This Privacy Policy explains how PKO88 ("we," "us," "our," or "the Platform") collects, processes, stores, and protects the personal information of players and visitors. It applies to all interactions with the PKO88 website and platform services. By registering an account or using any part of the PKO88 platform, you acknowledge that you have read and understood this policy. If you have questions about anything in here, our support team is available 24/7.
At PKO88, privacy is not a formality we handle at the end of a product meeting. It's something we think about every time we build a new feature, add a payment method, or onboard a new service provider. The personal data of our players belongs to them — we're just the custodians of it while they use our platform, and we take that responsibility seriously.
This Privacy Policy is written for our Filipino player base. We've tried to keep the language straightforward and free of unnecessary legal jargon, because we believe you should be able to understand exactly what's happening with your information without needing a lawyer to interpret it for you.
This policy applies to personal data collected through the PKO88 website at pko88.best, the PKO88 mobile web platform, any communications between you and PKO88 (including live chat and email), and any promotional or loyalty programme activity associated with your account.
PKO88 collects personal data in categories that are necessary to operate a licensed online gaming platform. We don't collect data for the sake of it. Everything we hold serves a specific, documented purpose.
| Data Category | Examples | Why We Need It |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Age verification, KYC compliance, account ownership confirmation |
| Contact Data | Email address, mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, Maya account, bank account number, payment card details (last 4 digits only) | Processing deposits and withdrawals, fraud detection |
| Technical Data | IP address, browser type, device type, operating system, session data | Platform security, fraud prevention, performance optimisation |
| Usage Data | Betting history, games played, session duration, deposit/withdrawal history | Account management, responsible gaming monitoring, personalisation |
| Communication Data | Support chat transcripts, emails, feedback submissions | Quality assurance, dispute resolution, service improvement |
| KYC Documents | Scanned or photographed government IDs, selfies with ID, proof of address | Regulatory identity verification requirements |
PKO88 does not store full payment card numbers. Financial data is tokenised and processed through secure payment gateways.
PKO88 collects personal data through the following channels:
PKO88 uses personal data only for the purposes listed below. We do not use your data for purposes that would surprise you or that you haven't been made aware of through this policy.
PKO88 processes your personal data based on the following legal grounds, depending on the specific purpose of processing:
PKO88 does not sell your personal data. We share it only in limited, specific circumstances, and always with appropriate protections in place.
PKO88 takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your information from unauthorised access, loss, alteration, or disclosure.
These measures include:
While PKO88 implements these protections, no online platform can guarantee absolute security. If you have reason to believe your PKO88 account has been compromised, please contact our support team immediately so we can take action to protect your account and data.
PKO88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When data is no longer required, it is deleted or anonymised in accordance with our data destruction procedures.
PKO88 uses cookies and similar tracking technologies on the platform. A cookie is a small text file placed on your device when you visit a website. We use the following types of cookies:
You can manage non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so for strictly necessary cookies will affect your ability to use the PKO88 platform. PKO88 does not use advertising cookies or third-party tracking pixels for external ad targeting.
As a PKO88 player, you have rights over your personal data. PKO88 is committed to respecting and facilitating those rights. Here's what you're entitled to:
You can request a copy of the personal data PKO88 holds about you at any time. We will respond within a reasonable timeframe and at no cost for the first request.
If any personal data we hold is inaccurate or incomplete, you have the right to request a correction. You can update basic information directly from your account settings.
In certain circumstances, you can request deletion of your personal data. Note that this right is subject to our legal retention obligations — some data must be kept for regulatory compliance.
You can object to processing of your data based on legitimate interests, including profiling for marketing purposes. If you object, we will assess whether a compelling reason to continue exists.
Where processing is based on consent or contract and carried out automatically, you can request your personal data in a structured, commonly-used, machine-readable format.
Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.
To exercise any of these rights, contact our support team via live chat or email at support@pko88.best. We will respond within thirty (30) days and at no charge for standard requests.
PKO88 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under 21 years of age. Age verification is performed on all new accounts as part of our standard KYC process.
If we become aware that personal data has been collected from an individual under 21, we will immediately close that account, delete the associated data, and reverse any transactions where possible. If you believe a minor has registered on PKO88, please notify our support team immediately so we can investigate and act.
PKO88 also complies with applicable Philippine laws regarding the protection of minors in the context of online gaming.
PKO88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
When we make material changes to this policy — changes that significantly affect your rights or how we handle your data — we will notify registered players through a notice on the platform and, where practical, via email. We encourage you to review this policy periodically.
Your continued use of PKO88 after a policy update constitutes your acknowledgment of the revised policy. If any change is unacceptable to you, you may close your account and request deletion of your data as described in Section 10.
If you have questions, concerns, or requests related to your personal data and how PKO88 handles it, please don't hesitate to reach out. We take all privacy-related enquiries seriously and respond promptly.
When submitting a privacy request, please include your registered email address and a brief description of your request. We may need to verify your identity before processing a data access or deletion request.
The policy covers the legal framework. Here's how our commitments play out in practice on the platform.
Every deposit and withdrawal on PKO88 — whether through GCash, Maya, or your bank — is processed over encrypted connections. Your financial data is never transmitted in plain text and is never stored in full on our servers.
Personal data is accessible only to PKO88 staff who need it for their specific role. Access is logged, monitored, and subject to regular review. We don't allow open access to player databases even internally.
PKO88 does not sell, rent, or trade personal data with advertisers, data brokers, or any other commercial third party. Your information stays within the scope described in this policy and nothing else.
In the unlikely event of a data breach that could affect your personal information, PKO88 will notify affected players promptly and take immediate steps to contain and investigate the incident.
Marketing communications, cookie preferences, and responsible gaming settings are all adjustable from within your account. You don't need to contact support to update these — they're yours to manage directly.
Questions about how your data is used, requests to access your records, or concerns about data handling — our support team handles all of these via live chat, any time of day or night.
Now that you know exactly how PKO88 handles your personal information, you can register with confidence. No surprises, no selling your data, no hidden tracking. Just a clean, fast, Filipino-built platform where your privacy is as important as your gaming experience. Laro na tayo — safely.
By registering, you confirm that you are 21 years or older and have read and accepted our Privacy Policy and Terms and Conditions.